Shipping Information
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Order Tracking
When your salvia product is shipped you will receive an email listing your
tracking number. You may use this tracking number to check your orders location
and status by calling the number of the shipping company or by clicking on the following link and
entering the number:
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Payment Options
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You may use any credit card, check or money order. If you are nervous to trust online
retailers, rest assured our site is
totally secure, we never store your credit card number, and our payment
gateway is one of the safest ways to use your credit card over the internet.
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Money Orders and Checks
We accept
both Money Orders and Checks. When using a check, you may use either a personal
or a business check. When shipping a money order please insure the following:
The Payee on the money order/check is "HerbalCo1", our Canadian
shipping company.
You send your payment via, registered mail. In this way your check
will arrive safely and we can track it if it is delayed.
With your order include, the product you would like to order, the
address you would like it shipped to, your email address and your telephone
number
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Credit Card Processing
Are you having troubles with your credit card?
Some reasons you may be having troubles are:
Different Addresses - You must type your billing address exactly
as it appears on your monthly credit card statement. Check your billing statement
that you get from your credit card company for an exact match, and
then try entering your credit card again.
Card Verification Number incorrect - You may be unable to
register your credit card if you did not correctly enter the card verification
number. The verification number is a 3-digit number printed on the back of your
card. It appears after and to the right of your card number. If a card
verification number is not available, please try using a different card. Note:
International account holders will not need to add a card verification number.
If you still have trouble
Try another card - Although we do accept most major credit
cards it is possible that we don't accept the type of card you are using.
You may want to try a different card for use with our system.
Try again later - You may be able to successfully add your
credit card if you try again at a later time. This would most likely be due to an unusually
high amount of traffic and slow bandwidth speeds.
Try an alternate funding source - You can always make a
payment using your bank account or by sending a money order.
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You may use any credit card, check or money order. Rest assured our site is
totally secure, we never store your credit card number, and our payment
gateway is one of the safest ways to use your credit card over the internet.
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